Privacy Policy
Dekr Estimation, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including SMS, MMS, voice calls, and other messaging platforms.
1. Information We Collect
We may collect the following types of information when you interact with our services:
a) Personal Information
- Name, email address, phone number, and other contact details.
- Payment information, if applicable.
b) Usage Data
- Messages sent and received via our platforms, including timestamps and content.
- Device information (e.g., IP address, browser type, operating system).
- Interaction logs for customer support or troubleshooting.
c) Consent Records
- Records of your opt-in and opt-out preferences for receiving messages.
2. How We Use Your Information
We use the information we collect for the following purposes:
a) Service Delivery
- To send and receive SMS, MMS, voice calls, and other communications.
- To provide customer support and troubleshoot issues.
b) Compliance and Security
- To comply with legal obligations, including the Telephone Consumer Protection Act (TCPA) and carrier requirements.
- To monitor for fraud, abuse, or unauthorized activity.
c) Improvement and Analytics
- To analyze usage trends and improve our services.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with trusted third parties under these circumstances:
a) Service Providers
- Third-party messaging platforms or carriers for message delivery.
- Payment processors for billing purposes.
b) Legal Compliance
- To comply with applicable laws, regulations, or legal processes.
- To respond to lawful requests by public authorities.
c) Business Transfers
- In connection with a merger, acquisition, or sale of all or part of our business.
4. Your Rights
You have the following rights concerning your personal information:
a) Access and Update
You can access and update your personal information by contacting us at Info@dekrestimation.com
b) Opt-Out
You may opt out of receiving messages at any time by replying “STOP” to any message or contacting us directly.
c) Deletion
You can request the deletion of your personal data by contacting us at [Insert Contact Email]. Note: We may retain certain information as required by law or for legitimate business purposes.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
6. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Enhance your user experience.
- Analyze website traffic and usage patterns.
You can control cookie settings through your browser preferences.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the “Effective Date” updated.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: dekrestimation@gmail.com
Phone: (347)-348-0165
Address: 1317 Edgewater Dr #3909, Orlando, FL 32804
11. Messaging Terms & Conditions
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Dekr Estimation. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at dekrestimation@gmail.com. You can opt-out at any time by replying STOP.
No mobile information will be shared with any third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained by third parties.
If you wish to be removed from receiving future communications, you can opt-out at any time by texting STOP or contacting us at dekrestimation@gmail.com.
By submitting this form I agree to receive customer care, marketing, account notification, and delivery notification text messages from Dekr Estimation at the phone number provided. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP. Reply HELP for help. Privacy Policy [insert link to your Privacy Policy page] & Terms [insert link to your Terms & Conditions page].